Neptune AI Support

Türkçe

Neptune AI ile ilgili her soru ve sorun için bize [email protected] adresinden yazın. Hesabınızı uygulamada Hesap sekmesi (Ayarlar) > Hesabı sil adımıyla silebilirsiniz; hesap silinince verileriniz, yasal olarak saklamamız gerekenler dışında silinir ya da anonimleştirilir. Hesabı silmek aboneliği iptal etmez. Aboneliğinizi iPhone'unuzda Ayarlar > Apple Hesabı > Abonelikler bölümünden yönetebilir ya da iptal edebilirsiniz. Gizlilik politikamız: codesseum.com/privacy.

Contact us

Questions, bug reports or feedback about Neptune AI: email [email protected]. Please include your device model, iOS version and app version if you are reporting a problem.

Frequently asked questions

How do I delete my account?

In Neptune AI, open the Account tab (Settings) > Delete account. The option appears while you are signed in. After you delete your account, its data is deleted or anonymised, except data we are legally required to keep (see our Privacy Policy).

How do I manage or cancel my subscription?

Subscriptions are billed by Apple. On your iPhone, open Settings > your name (Apple Account) > Subscriptions, select Neptune AI and change or cancel it there. Deleting the app or your account does not cancel a subscription. Refund requests are handled by Apple at reportaproblem.apple.com.

How is my data handled?

See our Privacy Policy. For privacy requests, write to [email protected].